Technology

As mentioned TGT is part of the Techno Group of Companies, an ICT specialist with over 20 years of operation with head office located in Melbourne, Australia. The Techno Group have developed a number of niche specialisation; with the experience, knowledge and networking capabilities to enable connectivity of multi-location offices anywhere in the world.

Our office uses state of the art equipment that includes a Server room that is directly connected to world-class fibre optic networks, which ensure superior network performance in a fully-redundant and secure environment. Also equipped with 100% power availability with backup UPS (Uninterruptible Power System),biometrics office security system and air conditioning throughout the entire office.

techno-group

We welcome the opportunity and are very open to discuss the details of our network, infrastructure and offerings in either plain English for the business owner or can break in to full Techno talk if you require specific information.

IT SUPPORT

Phone & Remote Helpdesk

Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.

Onsite & Project

Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.

24x7 Client Portal Access

Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.