Special service numbers allow you to enhance your customer service, make it easier/cheaper for customers to reach you and gives a national presence with a single point of contact.

• Give your business a professional  edge
• Demonstrate your focus on Customer Service; by making it more economical for customers to call you
• Make relocating easy; as you do not need to reprint promotional material with new numbers
• Help a business expand outside it's local area by overcoming 'location' prejudice of potential callers
• Provide a single, national point of contact for businesses of any size

Special Services Available

Get a 1300 'Your Number'

You may also know these as 'Local Call' numbers as they allow your customers to call you for the cost of a local call from any location Australia-wide giving your business a national presence.

Get a 1800 'Your Number'

These numbers are known as 'Toll Free' or 'Free Call' numbers, as they provide your customers a FREE call from any landline Australia-wide to your business. This offers additional value to callers, making it easier for customers to reach your business.

Get a 13 'Your Number'

They are easier to remember being much shorter than 1300 or 1800 numbers, but since there are less characters in a 13 number, there are also less possible number combinations, and less numbers available for distribution. 13 numbers work similarly to 1300 numbers - the caller only pays the cost of a local call when dialling from any landline in Australia. The rest of the cost is picked up by the '13 number account holder'

To take full advantage of these services, combine this offering with our VOIP services.

Virtual Fax

The Virtual Fax service delivers faxes directly to your email address as PDF documents and sends faxes directly from your computer - so no need for printing!

•  De-clutter your desk from piles of received fax papers
• Your Fax line will never be 'busy' - ability to receive multiple faxes simultaneously
• You can transition your existing fax number over to us or get a new number
• Store faxes together with emails from senders for easy management
• Save paper & help the environment
• Receive faxes in real time on your mobile via email (if you have email enabled on your smartphone)

An estimated 90% of documents are now created on a computer. So to manually fax these using a traditional fax machine, you would usually have to print a document, walk to the printer, then walk to the fax machine, fill-out a cover page, wait in line to send the document, and then wait for the confirmation. Why bother? Instead, increase productivity, reduce costs and save time with a Virtual Fax Machine & send faxes from your desk. Moreover eliminate the cost of purchasing & maintaining the fax machine, and reduce the cost of maintaining printers as well as consumables like toner and paper supplies.