Taking the Fear out of Technology

You don't have to love I.T,
that's our job

We look after your technology so that you can look after your business

Why People Choose us

Their professionalism and integrity in delivering our high expectations and also aligning to our mission statement and core values.
MILE JURCIC
SCI Australia
The Techno Group have provided Grand Pacific Tours with a one-stop-shop for all our IT requirements over the last 2 decades.

Peter HArding
Grand Pacific Tours
A multi faceted and valuable partner that has been able to support us in different ways depending on where we've needed expertise
ROHAN KHANNA
Probe CX
Over the last 15 years BDP International (Australian Offices) have been supported by Techno Group managing all IT services and support.
GARY HENDERSON
BDP International

How We Help You

While technology has come a long way in becoming part of our everyday life, with the ever-changing advances and evolution one thing has remained the same, the need for a highly skilled, dedicated and passionate team to help you navigate the benefits for your company and that’s where we come in.

partnership

We see ourselves as your partner, not supplier. Check out below what our clients have to say.

Stay Ahead of the Competition

Never become obsolete with our tech upgrade solutions.

Downtime eradicated

24/7 x 365 monitoring & maintenance of your network infrastructure.

We DO IT

You’re not in business to worry about IT, let us do that and you concentrate on growing your business.

Our Solutions

Technology has gone a long way. It became part of our everyday life as well as our success stories. With all the advances in tech, one element remained the same, it needs dedicated and skilled individuals to make it run properly. And that’s where we come in.

Managed-Services

Managed Services

Secruity

Security

Connectivity

Connectivity

Cloud

Cloud

Digital-Workspace

Digital Workspace

Public Holiday Notice

ANZAC Day

Thursday 25th April, 2024

Trading Hours

Our Office will be 𝗖𝗟𝗢𝗦𝗘𝗗 on Thursday 25th April due to the Anzac Day public holiday.

Our office will back to normal trading hours from Friday 26th April 8am.

Holiday Announcement

AFL Grand Finals

Trading Hours

Please note that Techno Group will be running on reduced staff and hours of operation as stated below.

September 2024
Day
Hours
Friday 27th September
9:00 am to 6:00 pm

Note: All times are Australian Eastern Standard Time (AEST)

Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).

Our after-hours service will be available during this period.

IT SUPPORT

Phone & Remote Helpdesk

Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.

Onsite & Project

Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.

24x7 Client Portal Access

Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.