White-Secruity

Cyber Security

Let us protect your networks against external threats, before you become a victim to Cyber Crime

Techno Security Suite

In a truly connected and online world, cybersecurity should be at the forefront of every business owners mind. The threats facing businesses today have evolved from just unauthorized access of your companies data, to the more concerning encryption, lock out and theft of your data.

The Techno Group’s security suite is designed to face today’s security challenges by using best-of-breed applications and practices to provide a total package for you to ensure Confidentiality, Integrity and Availability (CIA).

Dark-Scan

Identity Management - Dark Web Scanning

Monitoring the Dark Web for any stolen credentials is a critical step to ensuring the safety of users online identity. You can quickly identify and update any compromised passwords.
Training

Awareness and Training

A successful security suite is not all technology; it also includes the education and training of best computer practices to help keep your information secure. 

Two-Factor

Multi Factor Authentication (MFA)

Multi-factor Authentication (MFA) requires a combination of something the user knows (pin number, pattern), physically possesses (phone, token) or inherently possesses (fingerprint, retina).

Password

Identity Management - PASSWORD

A simple password has never been secure and can be broken by hackers in a matter of seconds.

We strongly encourage the use of phrases or sentences in place of a simple password. This will ensure a more unique, longer and complex password option is used, while also making it easier for users to remember. 

Montioring

Monitoring

Network monitoring is crucial for any business. The threat of cyberattacks can mean the difference between a thriving business and one that doesn’t survive. We have solutions to help you monitor your networks, address potential security threats, and more!

Access

Access Control

Access control is a way to limit access to a computing system. It allows business owners to decide who they would like to give access privileges to, determine which roles require what access and enforce these controls.

Business Continuity

External Hard disk drive connect to laptop

Alternate Working Environment

Having our own private cloud environment located in Melbourne gives us unparalleled ability to spin up and provide you remote access to your environment in emergency situations for as long as required.

Our established working partnerships with managed office providers throughout Australia enables us to help you find a temporary office / facility at short notice. 

Working network hardware in data center

Disaster Recovery (DR) Planning

Working with key stakeholders in the business we hold annual Strategic Workshops to determine future requirements, risks and opportunities to fully develop your Business Continuity / Disaster Recovery Plan. 

Laptops on table in meeting room of office workspace.

Data Redundancy Offsite Protection (DROP)

Our DROP solution has been designed not only to provide your business with comprehensive Data Backup, but more importantly a full Offsite Disaster Recovery solution. 

Getting your business up and running in the event of hardware failure or cyber breach.

VIRTUAL CHIEF INFORMATION SECURITY OFFICER - vCISO

Through our partnership with leading Australian Security providers, we are able to offer you a vCISO to map out your business requirements and setup an industry best practice security posture.

Techno Group wishes all our customers safe & relaxing Easter

We will be taking a break over the Easter Weekend from Thursday March 28th – Monday 1st April 2024

The Helpdesk will be closed from March 28th at 6:00 pm AEST and we will resume normal hours of operations on April 2nd at 8:00 am AEST

Helpdesk Easter Trading Hours

April 2024
Day
Hours
Thursday 28th March
8:00 am to 6:00 pm
Friday 29th March
CLOSED
Monday 1st April
CLOSED

Our after-hours service will be available during this period.

If you have any critical issues please call us on 1300 130 412

(please note: charges may apply)

IT SUPPORT

Phone & Remote Helpdesk

Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.

Onsite & Project

Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.

24x7 Client Portal Access

Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.