Managed Services
What We Offer
Assisting with your general enquiries, all the way to a complete outsourcing of your IT team, the Techno Group will look after your technology requirements with a level of efficiency and cost-effectiveness as if it was our own business.
While we have the scale to provide you access to enterprise-grade resources and know-how, we are agile, approachable and most importantly very responsive.
From simple desktop support to managing and supporting applications, cloud platforms, networks or servers, partnering with the Techno Group will allow you to free up your staff and move from βjust keeping the lights onβ to fully proactive digitization of your business.
Our Managed Services
Technology Governance
Review
>> UNA (User Needs Analysis)
Once a year in conjunction with key stakeholders we survey each employee to identify any change to or additional needs required from your ICT solution. The focus will be directed to what applications, tools and equipment they have used in their personal life or previous roles that could be advantageous to your business.
>> Strategic Workshop
Respond
After consultation with key personnel and management we assist you to implement the solutions deemed to have the greatest strategic advantage to your business.
Report
Using the outcomes of both the UNA and Strategic Workshop, along with market trends; we produce a future road map to align possible technologies.Β Β
RIGHT TOOLS FOR THE JOB
>> Procurement Solution
Since 1994 we have been assisting our clients in the procurement of hardware, software and other service-related requirements. Whether purchased direct from us or through one of the many partners we have around Australia and the world, your sure to find not just what you want, but what you need.