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SALEs ENQUIRIES
HELPDESK
Melbourne
504 Racecourse Road
Flemington, Victoria, Australia 3031
Manila
Eco Tower, Level 17, 18 & 19
Cnr 9th Ave & 32nd St, BGC
Taguig, Metro Manila, Philippines 1634
© Copyright Techno Group Australia Pty Ltd 2024
Our office will be closed on Monday the 27th of January for Australia Day.
Should you have any critical support requirements on this day, emergency service will be available by calling 1300 130 412 (please note, charges may apply).
Our standard 8 am to 8 pm hours will resume on Tuesday, 28th January 2025.
Techno Group wishes all of our customers a safe & relaxing Australia Day!
Our Office will be 𝗖𝗟𝗢𝗦𝗘𝗗 on Thursday 25th April due to the Anzac Day public holiday.
Our office will back to normal trading hours from Friday 26th April 8am.
Please note that Techno Group will be running on reduced staff and hours of operation as stated below.
Note: All times are Australian Eastern Standard Time (AEST)
Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).
Our after-hours service will be available during this period.
From close of business on December 23rd until 8:00am on January 6th, our team will be available from 8:30 AM to 5:30 PM weekdays, exlcuding public holidays. During this period, access to our warehouse will be by appointment only.
Note: All times are Australian Eastern Standard Time (AEST)
Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).
Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.
Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.
Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.
