Get in touch with us

Let us help you?

Contact info

Call us:  

Help Desk:      1300 130 412 
Head Office:  +61 3 9371 6300 

Operating Hours: 

Help Desk:      Monday – Friday, 8.00am – 8.00pm 
Head Office:  Monday – Friday, 9.00am – 5.30pm 
Onsite:            Monday – Friday, 9.00am – 5.30pm 

Visit us: 

504 Racecourse Road 
Flemington, Victoria 3031 
AUSTRALIA 

Holiday Announcement

Australia Day

Our office will be closed on Monday the 27th of January for Australia Day.

Should you have any critical support requirements on this day, emergency service will be available by calling 1300 130 412 (please note, charges may apply). 

Our standard 8 am to 8 pm hours will resume on Tuesday, 28th January 2025.


Techno Group wishes all of our customers a safe & relaxing Australia Day!

Public Holiday Notice

LABOUR Day

Monday 10th March, 2025

Trading Hours

Techno Group will be operating with reduced staff and adjusted hours on March 10, 2025, in observance of Labour Day. Our hours of operation will be from 9:00 AM to 6:00 PM.

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Note: All times are Australian Eastern Standard Time (AEST)

Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).

Our after-hours service will be available during this period.

Holiday Announcement

AFL Grand Finals

Trading Hours

Please note that Techno Group will be running on reduced staff and hours of operation as stated below.

September 2024
Day
Hours
Friday 27th September
9:00 am to 6:00 pm

Note: All times are Australian Eastern Standard Time (AEST)

Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).

Our after-hours service will be available during this period.

HOLIDAY ANNOUNCEMENT

CLOSURES

Day
HOLIDAY
Wednesday 25th December
Thursday 26th December
Wednesday 1st January
Christmas Day
Boxing Day
New Year's Day

TRADING HOURS

From close of business on December 23rd until 8:00am on January 6th, our team will be available from 8:30 AM to 5:30 PM weekdays, exlcuding public holidays.  During this period, access to our warehouse will be by appointment only.

Note: All times are Australian Eastern Standard Time (AEST)

Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).

IT SUPPORT

Phone & Remote Helpdesk

Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.

Onsite & Project

Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.

24x7 Client Portal Access

Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.