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Our Story

The journey of where we have been, helps us to show where we can take you and your business
technology

Our VISION

Our Vision is to be a world leader in providing Information and Communication Technologies (ICT) to businesses through close partnership and collaboration.

Our Principles

REPUTATION

Our reputation is our word. A value that we are passionate about and committed to. Our reputation is driven by providing and supporting our clients with high-quality technology leading solutions. This is demonstrated by the products and services that we endorse and implement  in our own business practices.

DEVELOPING PARTNERSHIPS

At Techno Group we believe that creating partnerships with our clients is key to a successful business relationship, as one partner grows so does the other.

Since 1994 the partnerships we have forged with clients and suppliers clearly demonstrated this ideology with success and growth for all those involved. We have also created a vibrant ecosystem to foster partnerships between our clients, benefiting everyone.

What People Say

Over the last 15 years BDP International (Australian Offices) have been supported by Techno Group managing all IT services and support from our Private cloud to Unified PBX. Obviously, a lot of change during this period and thanks to Techno BDP’s IT infrastructure continues to operate trouble free.
GARY HENDERSON
Regional Director Oceania,
BDP International
Techno Group are a very important strategic Partner. As a Boutique Global Freight Management company SCI relies on their professionalism and integrity in delivering our high expectations and also aligning to our mission statement and core values. Our whole operation team is now offshoring that’s the level of trust we have.
MILE JURCIC
Managing Director,
SCI Australia
We’ve used the excellent Techno Group services for 9 years and are continually impressed by their prompt action and attention to detail. A great source of IT comfort and innovation.
TREVOR BAXTER
General Manager,
Hughes O’dea Corredig
BlueSpa Dental have worked with Techno Group for more than 5 years now and are very happy with their services. Highly recommended.
 
Ernie Cartas
Practice Manager,
BlueSpa
Techno has been an instrumental partner for ProbeCX for the past 20 years. We've relied heavily on Techno's ability to plan, design, execute and maintain core parts of our technology including but not limited to Infrastructure, Networks, End User Device Management, Telephony and Omni channel deployments as we've scaled from some 300 agents to 17,000 globally. A multi faceted and valuable partner that has been able to support us in different ways depending on where we've needed expertise. Highly recommended if you are looking for a long tenured partnership
ROHAN KHANNA
Chief Technology Officer,
Probe CX
The Techno Group have provided Grand Pacific Tours with a one stop shop for all our IT requirements over the last 2 decades. The relationship has been excellent with a range of different in-house computer setups required and all aspects of our business being catered for. We would highly recommend Peter Bell and his team for all your system requirements and ongoing software updates.
 
 
 
 
Peter HArding
Managing Director,
Grand Pacific Tours
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SALEs ENQUIRIES

HELPDESK

Melbourne

504 Racecourse Road
Flemington, Victoria, Australia 3031

Manila

Eco Tower, Level 17, 18 & 19
Cnr 9th Ave & 32nd St, BGC
Taguig, Metro Manila, Philippines 1634

Services

Client Information

© Copyright Techno Group Australia Pty Ltd 2024

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Public Holiday Notice

ANZAC Day

Thursday 25th April, 2024

Trading Hours

Our Office will be 𝗖𝗟𝗢𝗦𝗘𝗗 on Thursday 25th April due to the Anzac Day public holiday.

Our office will back to normal trading hours from Friday 26th April 8am.

Holiday Announcement

AFL Grand Finals

Trading Hours

Please note that Techno Group will be running on reduced staff and hours of operation as stated below.

September 2024
Day
Hours
Friday 27th September
9:00 am to 6:00 pm

Note: All times are Australian Eastern Standard Time (AEST)

Outside these times our after-hours service will be available for any critical issues by calling 1300 130 412 ( please note, charges may apply).

Our after-hours service will be available during this period.

IT SUPPORT

Phone & Remote Helpdesk

Helpdesk Support provides you with quick and convenient assistance for the majority of computer issues. Our technicians will access your computer system over the internet or talk you through steps to correct your issue. Helpdesk Support is provided in 15 minute increments which helps reduce cost, as well as down time.

Onsite & Project

Whether you just need a technician to come onsite and fix that IT issue or it’s Project time and you want new equipment commissioned, our Onsite Support and tailored Project Services are here to assist. No call-out or travel charges, only a simple 1.5 hour minimum charge.

24x7 Client Portal Access

Lodge, update, and review both current and past jobs online at any time. Create your own reports and track our performance.