Privacy Statement
Our Commitment to Protecting Your Personal Information
At Techno Group, your trust means everything to us. We are committed to looking after your personal information with care and respect, and to making sure that your experience with our website and services is both safe and rewarding.
This Privacy Statement explains, in clear terms, how we collect, use, store, and share your personal information. We do this in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which guide the way Australian organisations must manage personal information.
Who We Are
When we say “Techno Group”, “we”, “us”, or “our”, we’re talking about Techno Group Australia Pty Ltd and our related businesses or bodies corporate — including Techno Phobia, Techno Hosting, Techno Net, Techno Digital, Techno Telco, Techno Phobia Australia, Techno Shop, and Techno Global Team.
CONSENT
By using our website, social platforms, and services, you acknowledge and agree that Techno Group may collect, use, store, and disclose your personal information in accordance with this Privacy Statement and applicable privacy laws. We will only collect personal information that is reasonably necessary for our business activities, and, where required, we will seek your express consent before doing so.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
When and How We Collect Information
We may collect personal information in a few ways, such as:
- when you provide it directly (for example, by filling out a form, sending us feedback, or applying for a role),
- when you interact with our website (through cookies or analytics), and
- occasionally through trusted third parties where it’s lawful and reasonable to do so.
Cookies help us understand how our website is used, so we can improve it for you. If you’d prefer not to accept cookies, you can change your browser settings — but some features of the site might not work quite as smoothly.
How We use INFORMATION
- improve the content of our website,
- deliver and improve our services,
- create a profile relating to you in order to show you content that may be of interest to you,
- respond to your questions or applications,
- customise your website experience,
- share updates or offers we think may interest you (if you’ve chosen to hear from us), and
- meet our legal obligations.
Sharing Your Information
- our related companies (some of which may be overseas),
- trusted service providers who help us to support or provide services to you, these may include cloud hosting, internet services, vendor support services, or deliveries, and
- regulators, government agencies, or others where we are legally required to do so.
Protecting YOUR NFORMATION
Access, Correction And Deletion
You have the right to access the personal information we hold about you. If something’s not right, you can ask us to correct it. In some cases, you can also ask us to delete your information, unless we need to keep it for legal or business reasons. If we hold personal information about you and you are able to establish that the information is not accurate, complete and up to date, we will take reasonable steps to correct the information so that it is accurate, complete and up to date.
LINKS TO OTHER WEB SITES
You should be aware that operators of linked web sites may also collect your personal information (including information generated through the use of cookies) when you link to their websites. We are not responsible for how such third parties collect, use or disclose your personal information, so you should check their privacy policies before providing them with your personal information.
Employee Records Exemption
This Privacy Statement doesn’t apply to employee records that relate directly to a current or former employment relationship with Techno Group, as those are exempt under the Privacy Act. It does, however, apply to contractors, applicants, and others whose information we collect.
CHANGES
From time to time we may update this Privacy Statement. If we make changes, we’ll update the date at the bottom of this page so you know when it was last reviewed.
Last updated: 1 October 2025
OTHER TERMS
Your use of this Site is subject to the Terms and Conditions and this Privacy Statement. By accessing or using the Site you agree to be bound by the Terms and Conditions and this Privacy Statement at the time of your access or use.
CONTACTING US
We encourage all visitors to read this Privacy Statement carefully to understand how we handle your information. If you’re concerned about how we’ve handled your personal information, please let us know at privacy@techno.com.au. We’ll do our best to resolve your concern quickly and fairly.